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Real-Life Success Stories
Applied Recruitment Technologies- Administaff Helps Company Empower Employees for Positive Results
The Company
Denver-based Applied Recruitment Technologies (ART) operates online job banks for professional membership associations in the health care industry, integrating association job banks into a collaborative business platform under the name HEALTHeCAREERS Network. This network provides one Web site for employers to recruit nurses, physicians and allied health professionals from the nation’s leading associations. More than 7,500 hospitals, medical groups and search firms will use the service this year alone. To say that their market share has taken off is a gross understatement.
The Challenge
Rapid growth challenges ART’s ability to simultaneously nurture association relationships, maintain superior customer service and sustain an upbeat, professional work environment. Agility to stay ahead of technology and market innovation is crucial. A cold call from an Administaff consultant came at an opportune time—annual renewal for group benefits.
The Solution
“The Administaff consultant’s claims were too good to be true,” says Deanna Bassett, chief operating officer. “I remember thinking if Administaff could deliver on even 60 percent, I’d be thrilled. In fact, they’ve delivered this and so much more.”
Administaff has helped ARTcraft a new vision statement, goals and corporate values and embody these values into the organization through development of new-hire selection criteria and assessments followed by individualized training programs. Each employee receives a list of Administaff online courses to complete each year that meet his/her needs.
“Our employees have used the employee assistance program, and they’re frequently on the Employee Service CenterSM —their ability to use the online interface is fantastic. The Administaff experience has been only positive,” Bryan Bassett, chief executive officer, says. “We’ve also used MarketPlaceSM to buy computers, telephony and other services.”
The Value
What the Bassetts value most about their Administaff relationship is “the luxury to not worry,” Bryan Bassett states. “Deanna and I are busy managing growth opportunities, and we can’t be bogged down with the administrative details of human resources. HR administration is not a core strength. Administaff allows us to focus on what we do best and to grow rapidly.”
The Return on Investment
The Bassetts have experienced virtually no staff turnover since becoming Administaff clients, attributing much of that to Administaff. “Our employees know we care about them and their career paths. We now provide access to resources to help them grow professionally and accelerate their career development. They don’t feel as though this work environment is the typical small business with nowhere to grow, and we enjoy a steady internal pipeline of evolving talent ready to accept greater challenges and responsibilities. Administaff figures directly in that, but how do you put a number on employee satisfaction? ” Deanna Bassett sums up.
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