Central Florida Physician - The Journal of the Orange County Medical Society
November/December 1998 - Volume 15, Number 8

Family Physician Gives Better Care With the Help of a Professional Employer Organization

How did fried chicken have a positive effect on Dr. Richard Baxley's health care practice? Growing up in St. Augustine, FL., Baxley's father owned several Kentucky Fried Chicken franchises. His father's favorite motto, "The customer may not always be right, but by God, he's never wrong." It's a lesson Dr. Baxley never forgot. To Dr. Baxley, his customers/patients are his first priority. Unfortunately, the daily operations of running a successful medical practice can interfere with caring for patients. There is endless paperwork, not to mention staffing and payroll issues. Baxley admits this was work he didn't enjoy, and knew little about.

"I'm the perfect example of someone who's an expert in on area, but lacking in another," Baxley confesses.

Baxley has been in practice since 1988, and during this time he has provided the community with unequaled primary and family health care. His accomplishments are impressive. He was named a presidential "Point of Light" by President Clinton for his creation of a local health care center for the homeless. He also serves as the family physician for the NBA's Orlando Magic and the Orlando Solar Bears IHL ice hockey team. And he is recognized as a top physician in Central Florida. Like many area business owners, he was having difficulty managing overwhelming employee issues. So in 1997 Baxley turned to a Professional Employer Organization (PEO), Administaff.

As one of the nation's leading PEOs, Administaff provides a comprehensive Personnel Management System that encompasses a broad range of services, including benefits and payroll administration, medical and workers' compensation insurance programs, employer liability management, employee recruiting and selection, performance management, and performance improvement services to small- and medium-sized businesses. Administaff pools the resources of more than 36,000 worksite employees. These pooled resources result in better benefits for smaller companies. And with Administaff's marketing alliances with American Express and Dell Computers, Administaff's clients have access to even greater benefits.

Baxley's association with Administaff has allowed him to grow his practice. Recently, he and his team of physicians moved to the RDV Sportsplex to better serve their patients. Although Baxley is the first to admit he doesn't take advantage of all of the benefits of a PEO, he is satisfied knowing that the "have-to's" are getting done. And, as unexpected personnel-related issues arise, Baxley can depend on Administaff to guide him through difficult employer issues.

Administaff has 22 offices in 14 major markets and serves clients and worksite employees throughout the United States.

For more information about Administaff, contact the nearest office at 800-465-3800 or visit the company website at http://www.administaff.com.

Bill Clements is the Orlando district office manager for Administaff (NYSE: ASF), a PEO that operates in 49 states and serves more than 36,000 worksite employees.

Reprinted with permission of the Orange County Medical Society.